28 Done For You Email Templates
No more running in circles.
Now you can have customizable versions of everything you need to run your business most efficiently and effectively.
From handling prospective client follow ups to managing refund requests, streamlined client communication, to getting past due payments, you’ll find it in this exclusive bundle right here!
You’ll be free to focus on serving your clients (and getting more clients) – rather than the day to day running of your high school senior portrait business.
In your photography business there comes a time when you have to have tough talks with your clients…
=> When Your IPS doesn’t Go As Planned
If you’re feeling uneasy about an IPS, like it did not go as well as you planned and you might not have gotten your point across, use this email to successfully relay the important information that you did not get that chance to originally.
=> When A Client Asks For A Refund
Send this email to encourage feedback from your customer, and to offer an exchange in lieu of a refund. You’ll keep the money in your account AND have a happy customer for life.
=> Refund Refusal
Email to send to your client after a client signs a contract for services and then changes their mind and requests a refund, or initiates a dispute on payment.
=> Clients Who Waste Your Time
Email to send to clients who are not showing up or responding to your emails. Time to let them go.
=> Cancellation Recovery
Email to send to your client asking for feedback on why they cancelled and if there’s a way that you can continue working with each other.
There will come a time when you have to have stressful money talks with your clients…
=> Refund Refusal
Email to send to your client after a client signs a contract for services and then changes their mind and requests a refund, or initiates a chargeback on payment.
=> Payment Plan Contract Collection
Email to send to your clients who cancel their payment plan subscription before all the agreed upon payments have been processed.
=> Payment Plan Arrangement
Email to send to clients who have fallen behind on payments and have a balance owing on their account. This letter will break down two payment plan options that you can offer to your clients to settle their account.
=> Late Payment Notification
Email to send when your client when their payment is past due.
=> Failed Payment/Expired Credit Card
Email to send to your client when their credit card has expired.
=> Failed Payment Follow Up
Email to send to your client when their past due payment has not yet been submitted.
**Get The Sale**
There will be times when a potential client is not always an immediate “yes!” and you will need to follow up to get the sale.
=> When A Potential Client Says “No”
Send this email to respond to your client’s concerns regarding your programs or services to overcome their objections and get them excited to work with you.
=> When A Potential Client Says “It’s Not In My Budget”
This email answers the money concerns your potential clients might have in a thoughtful, gentle manner.
=> Upcoming Renewal Annual Pass/Membership Club
This is a email to remind clients of upcoming renewal payments for high priced or annual programs.
**Get More Clients**
Most business have a flow of clients coming in and clients going out. Actively work to keep fresh leads coming in.
=> Request For Senior Rep Nominations From Existing Clients
This email is great to reach out to existing clients looking for nominations for next years rep team.
=> Referral Request
Email to send to your current clients with a request that they refer new clients to you.
=> Post Event Potential Client Follow Up
Email to send to people you connected with at a business event who you feel would be good potential clients.
Email to send to potential partners that have similar (target) audiences as your business.
Use these emails for general client communication. They will help you from having to constantly write the same thing over and over again.
=> Welcome Email
After booking a new client send them an email welcoming them and informing them on what the next step is.
=> Session Premiere
Use this email to get your client excited about their gallery reveal and have them schedule the premiere 1-2 weeks after their session.
=> Senior Session Inquiry
Use this email when someone wants to know about your services.
=> Request A Client Testimonial
Request feedback from past clients to be able to share their experience with you and your business to other potential clients.
=> Refer To Other Photographer
Send this email when you do not offer the service that they are looking for.
=> Questionnaire Reminder
Use this email to gently remind your client to fill out your questionnaire before their consultation with you.
=> Guy Senior Session Inquiry
Use this email to inform a potential client on your services and assure them that even though your gallery screams girls, that you DO work with boys!
=> Contract Reminder
Gently remind them that you are still in need of session contract. Inform them that after certain amount of time without receiving the contract, you will open that date back up to other clients.
=> Consultation Reminder
Use this email to have client select a date for their consultation and how far out they should book it, and what they should bring for it.
=> Client Missed Appointment
Use this email to inform them client they have missed an appointment and let them know they can schedule another appointment with you.